How Emergen Caldervale Pty Ltd collects, uses, and protects your personal information.
Emergen Caldervale Pty Ltd ("we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website emergencaldervalepty.site and in the course of providing our services.
Our principal place of business is in Perth, Western Australia, and our operations are primarily conducted within Western Australia. To the extent that Western Australian legislation applies to any aspect of our information handling practices, we comply with those requirements.
We may collect the following categories of personal information:
We only collect personal information that is reasonably necessary for one or more of our functions or activities.
We collect personal information directly from you when you:
In some circumstances, we may collect personal information from third parties such as your employer, referees, or other organisations involved in an incident or project.
We use personal information for the following purposes:
We may disclose your personal information to:
We do not sell your personal information to third parties. We do not disclose personal information to overseas recipients unless required by law or you have consented.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These measures include password protection, access controls, secure email communications, and regular review of our security practices. When we no longer need personal information for any purpose, we take reasonable steps to destroy or de-identify it securely.
Our website may use cookies — small data files stored on your device — to improve your browsing experience and analyse website traffic. You may configure your browser to refuse cookies; however, some website functionality may be affected. We do not use cookies to collect sensitive personal information.
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to request correction of information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To make such a request, please contact us using the details below. We will respond within a reasonable period (generally 30 days) and may ask you to verify your identity.
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us by contacting ceo@emergencaldervalepty.site. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy is governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Western Australia.
We may update this Privacy Policy from time to time. Updated versions will be published on our website at emergencaldervalepty.site/privacy.html with a revised effective date. Your continued use of our website or services after changes are published constitutes acceptance of the updated policy.
For all privacy-related enquiries, access and correction requests, and complaints: